Types of claims
Faulty Product Compensation
Every year many thousands of people suffer a personal injury resulting from a defective or malfunctioning product they have purchased. Under the Consumer Protection Act 1987, if a product causes personal injury the manufacturer is usually responsible and fault product compensation may be due.
However, if the retailer cannot or will not confirm to you who the manufacturer or importer is, the retailer may be held responsible in law. Duncan Gibbins Solicitors have the knowledge and expertise to unravel the complexity of such a claim on your behalf.
During Proper Use
If a product is for sale then it must be safe for its intended use. If a product causes personal injury, and the injury is found not to have been caused by the misuse of the product by the injured party, there is a legal right to make a compensation claim against the manufacturer or retailer responsible. In order to make a successful claim for personal injuries arising as a result of a faulty product you don’t have to have purchased the product yourself. This will cover food as well as parts and goods. A product compensation claim can also be brought when an injury is caused by inaccurate or inadequate instructions or the product wasn’t suitable for what is was advertised as being for.
Common Injuries
The most common types of injuries that are caused by faulty or defective products include skin irritation or burns caused by chemicals in hair dyes, make up and skin and hair care products. They also include burns caused by defective hairdryers or curling tools. There has also been much publicity recently regarding injuries caused by pushchairs and skin problems caused by ‘toxic sofas’.
In making a faulty product compensation claim with Duncan Gibbins Solicitors for injuries caused by a faulty or defective products not only can you receive the compensation you are entitled to but also try and prevent a similar accident occurring to someone else. Our team of specialist solicitors are committed to getting to the bottom to what happened to you and above all will provide you with the support and guidance you need throughout your claim.
We appreciate that making a claim for compensation and instructing a solicitor can be daunting. We seek to put our clients at ease and ensure that the whole process is explained clearly. We will answer any questions that you may have and we will keep you updated as your compensation claim progresses. Our friendly approachable team are always there to help you at any stage of the claim.
Suspect Faulty Product Compensation?
Please make contact to discuss your defective product claim. The initial advice will be free and there will be no obligation for you to continue. We will be able to explain the no win no fee agreement. Should you prefer a face to face meeting then we can arrange this either at our offices or at your home.
From our initial telephone conversation we will obtain the information we need about your claim and we will give you clear and practical advice. We will explain the process and give you a likely time frame for when the faulty product compensation claim will be brought to a conclusion.
