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Faulty Product Compensation

Faulty Product Compensation

Every year many thousands of people suffer a personal injury resulting from a defective or malfunctioning product they have purchased. Under the Consumer Protection Act 1987, if a product causes personal injury the manufacturer is usually responsible and fault product compensation may be due.

However, if the retailer cannot or will not confirm to you who the manufacturer or importer is, the retailer may be held responsible in law. Duncan Gibbins Solicitors have the knowledge and expertise to advise you about the complexity of such a claim. We can provide advice on all aspects of your claim that could include:

  • Personal Injury
  • Property Damage
  • Loss of Earnings
  • Medical Expenses

Faulty Product Compensation – “During Proper Use”

If a product is for sale then it must be safe for its intended use. If a product causes personal injury, and the injury is found not to have been caused by the misuse of the product by the injured party, there is a legal right to make a compensation claim against the manufacturer or retailer responsible.

Making a Successful Faulty Product Compensation Claim

In order to make a successful claim for personal injuries arising as a result of a faulty product you don’t have to have purchased the product yourself. This will cover food as well as parts and goods. A product compensation claim can also be brought when an injury is caused by inaccurate or inadequate instructions or the product wasn’t suitable for what it was advertised as being for.

Faulty Product Compensation – Types of Claim

Claims for faulty product compensation can be if you have suffered injury or illness caused by a faulty product or service. Common examples include:

  • Skin irritation or burns caused by chemicals in hair dyes, make up and skin care products.
  • Skin reactions caused by certain types of materials or ‘toxic sofas’.
  • Food poisoning or illness caused by hotel accommodation or holiday resort.
  • Injury caused by faulty sports or leisure equipment.
  • Injury or illness caused by a faulty medical product eg metal hip implants.

We appreciate that making a claim for compensation and instructing a solicitor can be daunting. We seek to put our clients at ease and ensure that the whole process is explained clearly. We will answer any questions that you may have and we will keep you updated as your compensation claim progresses. Our friendly approachable team are always there to help you at any stage of the claim.

Suspect Faulty Product Compensation?

Please make contact to discuss your defective product claim. The initial advice will be free and there will be no obligation for you to continue. We will be able to explain the no win no fee agreement. Should you prefer a face to face meeting then we can arrange this either at our offices or at your home.

From our initial telephone conversation we will obtain the information we need about your claim and we will give you clear and practical advice. We will explain the process and give you a likely time frame for when the faulty product compensation claim will be brought to a conclusion.

Speak to a member of team to discover how we can help you to claim faulty product compensation. For a free, no obligation discussion call us today on freephone 0800 0193 515. Alternatively fill out the form on this page and a member of our team can call you back at a convenient time for you.

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